Information technology and document management performance: : a conceptual framework
This research developed a conceptual framework proposal to analyze the contribution of information technology to the performance of document management in public institutions. The research is exploratory and bibliographical and the foundations of the Balanced Scorecard (BSC) guided the development o...
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| Main Authors: | , , |
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| Format: | Online |
| Language: | Portuguese |
| Published: |
Universidade Estadual de Campinas
2021
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| Subjects: | |
| Online Access: | https://econtents.sbu.unicamp.br/inpec/index.php/rebpred/article/view/15659 |
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